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Update to Force Pack Handling for Picking and Wave Pick Sale Orders

Update to Force Pack Handling for Picking and Wave Pick Sale Orders

We’ve updated the logic controlling the Force Pack behaviour for Picking, Picking (Legacy), and the packing step of Wave Picks to ensure consistency and alignment with configuration settings.

Here are the different workflows and which settings will control the Force Pack behaviour:

Organisation Settings → Warehouse

Setting Name: Allow Forceful Completion of Individual Sale Orders

  • This setting controls the bahviour on the Mobile app for orders that are not apart of a wave pick.

  • If this setting is turned ON, it will allow warehouse staff using Picking & Picking (Legacy) to pack an order without first have to rescan all products.

Organisation Settings → Features & Options

Setting Name: Allow forceful completion of Wave Pick Sale Orders

  • This setting controls the behaviour on the Web app for the Force Pack functionality.

  • If the order is part of a multi-customer wave pick or a Run Sheet wave pick, they will not be allowed to be Force Packed on the web app, even if this setting is enabled.

Customer Settings → Warehouse Management → Wave Picks

Setting Name: Allow forceful completion of Wave Pick Sale Orders

  • This setting gives you the ability Force Pack on the Web app and Mobile App.

  • For Web app orders, Sale Orders that are part of a Single Customer Wave Pick can be Force Packed.

  • For Mobile app orders, Sale Orders that are part of any Wave Pick can be Force Packed.

These changes allow our users to build more customised workflows for their picking & packing requirements in CartonCloud.