New Notification when Sale Orders progress from the "Awaiting Stock" status

New Notification when Sale Orders progress from the "Awaiting Stock" status

We’ve improved how admins get notified when stock becomes available for orders that were Awaiting Stock.

What’s new?

  • Admins can now receive the "A new Sale Order available" notification when a Sale Order moves from "Awaiting Stock" to "Awaiting Pick and Pack"

  • This works even if the order wasn’t manually moved by a user, perfect for keeping you in the loop after backordering scenarios with automatic stock allocation.

  • Emails are sent after a short 2-minute delay to avoid unnecessary notifications going out from rapid stock changes (adding/removing unassigned items may result in the order going back to Awaiting Stock, in which case no notification is sent).

  • If you already have "Sale Order Approved (by customer)" notifications enabled, this new setting will be automatically enabled.

What’s not changing?

  • The email template remains the same, no new wording to learn.

  • The notification is a direct duplicate of the existing "A new Sale Order available" email.

Result: Less chance of missing a newly packable order, even if stock allocation happens automatically in the background.

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