We’re updating our Address geocoding workflow with a new setting that offers an additional layer of control for users dealing with ambiguous or complex address locations - such as vacant lots or locations where the company does not permanently operate (like a building site).
Users now have the option to disable this new setting - Automatically select the best geocode result when multiple are found. This setting is found in Organisation Settings, under the Features & Options tab
When turned off, the system will no longer automatically select the top geocode result for an address with multiple matches. This allows users to handle the geocoding as they see fit, ensuring accuracy in address data and minimising delivery confusion.
Please note: this setting defaults to Enabled, which maintains the current system behaviour, where the system automatically chooses the most likely geocoded address when there are multiple possibilities.