Release Log

We've made improvements to the Delivery Runs Consignment view page to help you plan more efficiently.

• New Service Type Column: This additional column provides clearer details about the type of service for each consignment, enhancing your planning process.

• Ref Column Upgrade: The Ref column now displays the Run Sheet name in addition to the ID, giving you more context and easier identification of Run Sheets.

These enhancements are designed to streamline your workflow and provide you with more valuable information at your fingertips.

We've enhanced the Bulk Export Charges report with two new columns to give you greater flexibility in data processing.

The new columns that you are able to view are:

Warehouse Name Column

This column lets you quickly identify which warehouse a charge was generated in, giving you more even more granularity when looking at this report

Activity Date Column

When running the report by activity date, you are now able to see the date that activity occurred. The activity date refers to the the date an activity took place, which includes:

• Sale Order: The date the order was packed.

• Consignments: The date the Consignment was delivered. 

• Purchase Order: The date the Purchase Order was allocated.

• Run Sheet: The delivery date for the Run Sheet.

• Manifests: The date the Manifest was added.

For more information on this report and how it can benefit your operation, please visit our Knowledge Base page: Bulk Charges Report

We have now made it easier for you to spot when there is a newer version of our mobile app available for your devices. When you log into the CartonCloud mobile app, under the menu, you will be able to see whether your App is up to date, or whether we have a New Version available for you to install. You can also find this information in the setting menus of the App.

For more information on updating your CartonCloud Mobile App please see our Knowledge Base Article.

We have added a new ‘Add Charge’ button to our Adhoc Charges on Rate Cards, making it faster to create new charges right from your rate card. 

The new button to add adhoc charges is available for Sale Order, Purchase Order, Consignment and Run Sheet charges.

For more information, jump onto our Knowledge Base and read about Adhoc Charges

CartonCloud’s login screen is getting a fresh, new look!

‍This change is part of a larger update to improve the security of our users through the introduction of Multi-factor Authentication (MFA) and Enterprise Single Sign-On (SSO) capability within CartonCloud. 

You can now enable Enterprise SSO for users in your organisation. This feature is available as a paid add-on or included in some plans. For more information, or to begin using Enterprise SSO please reach out to us.

MFA is scheduled to be available next month, and at that time these new login screens will become the default. Users can then set up and use MFA to protect their own accounts, and account admins will also have the ability to make MFA mandatory, significantly increasing the security of their whole organization. Additionally, mandatory MFA will be able to be toggled on or off for specific user roles, meaning organisations can require MFA for all administrators and packers, but leave it optional for drivers and customers.

Want to try the new login now?

You can try the new login screens today on both Web and Mobile by clicking on the “Try Login 2.0” link.

‍Stay tuned over the coming weeks, as further updates and specific release timeframes will be announced.

‍Questions or feedback? Our customers can contact us any time at support@cartoncloud.com.

In mobile apps v5.1.0, we’ve added two key enhancements to the Picking 2.0 mode:

• Revert Sales Order Status: Users can now revert a Sales Order's status from "Packing in Progress" back to "Awaiting Pick and Pack" and unassign it from the picker. This allows greater flexibility in managing orders that need to be updated or corrected after packing has started.

  • For more information on this, please follow the link here.

• Search Packed/Dispatched Orders: You can now search for packed or dispatched orders directly within Picking 2.0, allowing users to double-check order details and ensure accuracy. Users can also print labels and submit ad-hoc charges for those orders, enhancing operational efficiency and improving order visibility.

These updates aim to streamline your order management process and provide more control over your order statuses and search capabilities.

Being able to filter data by specific criteria is important! To help facilitate this, we have added more filtering options to our Bulk Export Charges Report.

Users are now able to process this report based on additional criteria with the new Activity Date Filter. This filter will allow you to select from the following options:

• Date Packed for Sale Orders

• Date Delivered for Consignments

• Date Allocated for Purchase Orders

• Date Delivered for RunSheets

• Date Added for Manifests

This means you are able to see your Bulk Charges based on the date an activity took place, giving you additional flexibility with your data. 

For more information on how to use this report, please see our Knowledge Base.

We know faster is better! We’ve significantly improved the speed of our popular Picking 2.0 and Reallocation modes on the mobile app — so you can increase your team’s output.

These enhancements have specifically impacted the following Picking 2.0 workflows; starting an order, picking individual items within an order, and completing an order picking— delivering results up to 10x faster when dealing with large orders.

Likewise, we’ve enhanced the speed of our Reallocation feature on mobile, ensuring large reallocations (ie: full pallet), can now be performed in a fraction of the time.

To ensure you’re getting the best mobile app performance, enable app auto-updates (instructions for iOS & Android).

We have upgraded the way that you can view the results of your Product Imports in CartonCloud. Uploading a Product Import file will now generate results that show how each record in the file was handled by the system. This includes:

Created: A new product has been successfully created.

Updated: An existing product has had changes made to it.

Ignored: An existing product was found on the file, but all information matched and no changes were made. 

Errors: There was an error with the information on the file, please fix and re-upload.

The results from your import are now also available on the Import Log, allowing you to retrospectively go back and review any changes made through the import. 

For more information on Product Import, please see our Help page here.

A new update to our API! You can now flag orders as pickup from warehouse from the Outbound Order API call. From the API, you are able to set a pickup address, or alternatively leave blank. Following this link for instructions: Outbound Order API

We are excited to be releasing our Self-Managed Shopify to CartonCloud integration capability!

By navigating to our Self-Managed dashboard, you and your customers are able to integrate a Shopify store in just a few clicks, without the need for assistance from a CartonCloud team member. This integration allows for automatic order syncing, as well as fulfillment and tracking information to be updated in Shopify.

Location and Custom field mapping is flexible, ensuring you can build the integration to suit your workflow.

For further information, please visit our Blog, or, for full step by step instructions, follow our Help Page on the CartonCloud Knowledge Base.

In mobile apps v 5.0.20, we’ve added the ability to reset (unpick) items in Picking 2.0. This enables warehouse workers to undo work if they accidentally marked an item as picked and then found it couldn’t be picked for some reason.

Previously, if an item was marked as picked, it couldn’t be reverted without resetting the entire order.

Unpick Item.mp4

You are now in control of which of your customers are able to build their own Self-Managed integrations! You may want to limit the ability to certain customers, allow all customers, or restrict all customers, and you have the flexibility to do so!

This could be for a range of reasons, such as cost control or quality control over the integrations being built.

We have all the information on how to use this feature on our Knowledgebase. For detailed instructions, please follow the link here.

In mobile apps v 5.0.18 and above, we’ve introduced an improvement to significantly reduce the time spent between items when Wave Picking.

Previously, after each pick, the mobile app would reload the entire wave, which for large waves would take several seconds. Now however, this reload step is not performed automatically, so the picker can immediately move onto the next item.

The wave can still be manually reloaded by swiping down from the top of the screen.

Our mobile apps (version 5.0.18 and above) have an exciting new feature for use when receiving stock which needs Unique References such as Serial numbers captured against each item.

Following on from our End-to-End Serial Tracking release late last year, our new Multi Capture mode allows you to capture multiple Unique References (ie: Serial Numbers) via a single scan of a 2D Barcode / QR Code. This is common with products such as Solar Panels, where a single, large QR code will contain all of the serials for all of the panels on that pallet. In the example below, the QR code highlighted contains all 36 of the serial numbers listed on the right. Scanning this saves a lot of time as the individual serial numbers no longer need to be scanned one-by-one by the user.

Once the Multi Capture toggle is enabled in the Bulk unique Reference capture screen, scanning a 2D barcode will record all the references stored in the code in a single step. You can also scan several 2D barcodes to make up the required quantity for a group of items.

This improvement was suggested to us via our Ideas Portal - Ability to scan a QR code to bulk Capture UR values with one action. To add your own ideas to our Ideas Portal, click here.